Help
This page describes how to use 4shared.com. Anyone can create a 4shared account and get 15 GB of free space for storing and sharing files. Read these sections to find out how to optimally use our website, with either a Free or Premium account, or without having an account. You’ll find all the necessary information about the download and upload processes, and for managing your files and folders.

General questions

How long the files are stored.

Your free account and all your files will be kept safely at 4shared, unless you don’t log into your account for 180 days.
Where the files are stored.

The files you upload are hosted on our high-speed servers. Your individual virtual drive is set up for you when you register. When you become a registered user you can create your own folders and upload files.
What is the expiration date for my account?

The expiration date will be postponed for 180 days every time you log into your account (for some countries this term is extended to 210 or 240 days). If you don’t log in for 180 days, all your files within your account will be deleted. If you use your account regularly, you’ll be able to save your files as long as you wish. This term is extended for popular files that are more actively downloaded.
How secure are the files?

We take security very seriously. Please review our security policy at 4shared security overview.
Why do you need to sign up?

We require a registration to create your account and set up your virtual drive, which allows you access to your files from any computer connected to the Internet, just by entering your email and password. Your files are kept safe within your account until you decide to share them. You need to be a registered user to download files larger than 500 MB.

Registration is free and easy, and it takes only seconds to complete. There is no need to enter your credit card details.
How to cancel your account.

Your account will be deactivated automatically if you have not logged into it for 180 days.

If you would like to have your account canceled immediately, please contact the 4shared Support.
Account Verification

What is 4shared account verification?

Once you have signed up for a 4shared account, you need to verify it prior to getting access to 4shared services and features.
Why is 4shared account verification necessary?

Account verification confirms that the particular e-mail address, which you have entered while creating an account, is your actual e-mail address and ensures that you have access to it.

Only verified users can access their 4shared accounts, share and download files and folders, preview files, leave comments to files, or use other essential features of the service.
How to verify an account at 4shared.com?

Account verification is very simple. Upon the creation of your 4shared account, you will receive an e-mail with a verification link. To confirm the verification of your account, you only need to click on this link.

Having clicked on the link, your web browser will open with a notification, that your 4shared account has been verified.

In case nothing happens after you click on the verification link, you need to copy & paste it in your web browser.

In case you haven’t received an e-mail with a verification link, please, check the Spam folder at your e-mail account.
Managing your account.

How to log in.

To log into your 4shared account, enter your email as a login from this easy sign-in form. If you want to log into your account from the Main page, click on the Login button. You’ll get a login window where you can enter your email, or user name and password. Click here to see the login window.
How to sign out.

There is a small red button on the top right-hand corner of your account screen, where you’ll find the Sign Out field, next to your email address.
Click here to see images.
How to change your login name.

Go to the Settings section. You’ll find your 4shared username in the General tab. Click on edit and insert your new login name, then save the changes. Click here to see how to change your login.
How to change your profile picture.

Go to the Settings section > Public Profile tab, where you’ll see the Browse button near the heading Your Image. Click on it and choose the image on your computer. Then, click Upload, and Save changes. Click here to see how to upload a picture.
How to remove your email address from your profile.

To remove any reference to your email from the 4shared download pages, you can change the Publisher name in your account settings. Click on the Settings icon at the top right-hand corner of your account screen, and then go to Public Profile. Enter a new publisher name into the corresponding field and click on the Save button. You can also make other changes using this tab. See screenshot here.
How to change your account password.

Go to Settings at the top right-hand corner of your account and select the General tab. You’ll see three fields:
  • Current password
  • New password
  • Confirm password
After you have filled in these three fields click on Update password. Click here to see a screenshot.
How to change your email.

Please contact the 4shared Support concerning the issue
If you forgot your password.

If you forgot your password, use this page Password Reminder to get the link that will allow you to set a new password for your account.

If you’ve requested a new password and haven’t received an email with the instructions, send the 4shared Support Team a new password combination of digits or letters (at least 6), and they will generate it for you manually.
How to choose a new theme.

To set a theme for your account and for the download page of your files, go to the Settings tab in your account and click on Theme. Choose the theme you want from the list and click on Save changes. Click here to see how it works with themes.
How to choose a background.

Go to the Settings tab in your account and click on Background. Choose a new Background from the list and preview it on your download page. Then click on Use as background. You can also customize your background by uploading your own picture as a background. Just click on Upload your own background, choose the file from your computer and click on Upload. Check the box below the uploaded image (Tile background) and Save changes.
How to create a photo album.

To create a photo album, open the folder containing the photos you want to include in your photo album. Click on the Thumbnails button on the toolbar to put the settings in preview mode. If you want to disable the photo album, click on the Thumbnails button once again. Click here to see how to do it.
How to add/remove users to Friends.

You can easily add any user to your Friends list, and follow file updates in their account. To add a user to your Friends, click on the Subscribe button on the download page on any of their files. Just click on Subscribe in the account of another user. This button is just above the sharing link in upper right-hand corner of the page.

After adding a Friend, you can view all the newly uploaded files in their account (Recent files). People who have added you to their Friends can be viewed in the folder Subscribers. If you don’t have a specific user in your list of friends there will be a Subscribe button near their name. View the list of your friends in the folder Friends. There will be also a link to the Main folder of each friend. To remove a user from your Friends, click on the Unsubscribe button near their name in the folder Friends, or on the download page of their file.
Search

How to search for a file.
How to perform a search from your account.

If you are logged into your account, the best way to search is by clicking Search on the toolbar. You’ll automatically be taken to the Search system, where you can easily download any file you want, or just add it to your account. You can also perform a search in your account. Click here to see more.
What is advanced search?

Use our advanced search form to search for a file. Just indicate the file type and the file size, to make your search process easier and faster.
Search for one word or a part of the word.

Insert a part of a phrase or a part of a word from a file title. Our system will show you every possible combination
Which files are shown in search results?

All shared files with proper settings are shown in the search results.
Why can’t you find specific files in search results?

Our system doesn’t include files in the search service results if they include certain words which might indicate an illegal use of 4shared. Our automatic filter prevents certain files from being displayed in search service results, even if the files are not considered illegal. These file(s) name(s) include words which are forbidden with our service, files that have these words in their name, break our Terms of Use, or were reported as copyright infringements.
How to make your files available for public search.

Make sure that your files are shared and are included in Search results. To add your files to Search results, go to Settings, choose Allow to show your My files in public search results (if it is not already selected). It will take 24-48 hours for the files to appear in Search results. Screenshot of account settings. Files enabled for public search are not shown on search results.
The files made enabled for public search are not shown on search results.

4shared users can search among your files only if you allow them to. To make your files from a specific folder available for public search, check the box Public search when sharing the folder.

To make all files from your account accessible for public search, choose the tab Settings in My Account, and then check the box marked Allow to show your files in public search results. It takes 24-48 hours to index the files for the search system.
Download files

How to download.

Log in your previously verified 4shared account to be able to download files.

Please use our Search service to find the files you need. You can also use our advanced search form.

Once you find the desirable file, click on it and you'll be taken to the file download page. There you should click on the Download Now link and then wait for a few moments until the file download link appears. Then you will be able to download file by pressing on the Click here to download this file link. Download page.
How to download multiple files.

The multiple download option is available for free users. First, install our 4shared Desktop tool. With this tool, you can download all your files at once, along with the files of other users. The size of each file should not exceed 5 MB.

Also, you can download your own files without any size limit. Just select the files you want to download from your account and click on Download selected on the toolbar. To download the files of other users, click on the URLs Download tab and paste in the links to be downloaded.
Number of downloads per file.

The number of downloads is not limited. You can download as many files as you like.
How to download files using a download manager.

We offer you a special feature Direct link, which is available if you are a Premium Plan subscriber. Click on the name of a file to reach the file information page. In the Direct link field copy a link, which allows you to download the file and then paste it to the corresponding field of your download manager.

Also, you can download a file by clicking on the Download icon next to the name of the file.
When the link you requested is not valid.

The most likely reasons are:
  • The file was deleted by the publisher.
  • The file was deleted automatically, due to publisher’s Free account 180 day inactivity.
  • The file was blocked as illegal, or copyrighted material.
This error message can also mean the file has been damaged, and it is no longer available for download.
No download link appears.

If the download link doesn’t appear, it can mean that your browser doesn’t allow for JavaScript execution. Also, your firewall may not allow files to be downloaded from some websites, or is set to block all incoming files.

Check your firewall settings, and make sure you don’t have any add-ons installed on your browser (such as NoScript in Firefox) which may interfere with the download.
Upload files


Upload files or folders by dragging them into the Screen or use the Select button. Choose the directory for uploading files, and select the files you want. You can stop the upload by clicking the Stop button, or resume the uploading process by clicking Resume.
How to upload.

To upload a file to your virtual drive, log into your account and use the Upload files tab at the bottom of your account screen. Click on the Browse button and select a file from your computer to upload by clicking on the Upload button. In a few minutes the file upload will be completed. You can also use the 4shared Desktop tool to upload the files. See how to upload here.
4shared Desktop tool.

This tool helps to prevent possible problems with uploading files, since it enables resuming interrupted uploads, and uploads whole folders and multiple files. It’s easy to Install 4shared Desktop to your computer. To upload a file, just log into your account through 4shared Desktop tool. Go to the Upload tab and click on Select button to locate files or folders on your computer that you wish to upload. Simply select a folder and it will be added to the list with all included files and subfolders.

After you choose the files and they are ready for uploading, click the Upload button to start the process. You can stop the upload process by clicking the Stop button in the lower right-hand corner of the window during uploading. The upload process can also be started from the folder in your computer. Just right-click the file and choose upload to 4shared.
Maximum size of the files to upload.

Free users can upload files up to 2GB. Your files must not exceed this size limit, or they will be rejected.

If the size of the file is more than 2 GB, you can split the file into smaller parts and upload them separately using the multi-upload feature.
Files that can be uploaded and stored.

You can upload any files that meet our Terms of use and you can’t share illegal, pornographic, or copyrighted materials.

These are the most popular types of files that can be shared:
  • Document files (*.doc, *.txt, *.pdf, *.rtf, *.xls)
  • Music files (*.mp3, *.ogg, *.wav, *.m4a, *.ram, *.rm, *.wma)
  • Video files (*.avi, *.mpg, *.mpeg, *.3gp, *.wmv, *.flv, *.mov, *.mp4, *.asf, *.m2ts, *.mkv)
  • Image files (*.jpg, *.gif, *.bmp, *.png, *.tif)
  • Zip files (*.zip, *.rar, *.arj)
Number of files that may be uploaded per user.

There are no restrictions on the amount of data that can be transferred. You can upload and download files that do not exceed the size of your account space.
How to upload several files at once.

To upload several files at once, use the Multi upload tab at the bottom of your account. Click the Browse button and select the files you want from your computer. Click Upload and you'll be able to see the upload progress in the same tab. Save your uploaded files by clciking OK.

You can also upload your files using our 4shared Desktop tool. Go to the Upload tab and click on the Select button to locate files on your computer that you want to upload. Click the Upload button to start the process. You can also stop the upload process by clicking the Stop button in the lower right-hand corner of the window during uploading. See how to upload here.
How to upload a folder.

To upload a folder, use the 4shared Desktop tool. Go to the Upload tab and click on the Select button to locate folder or folders on your computer that you want to upload. After you select a folder it will be added to the list with all included files and subfolders.

Click the Upload button to start the process. You can also stop the upload process by clicking the Stop button in the lower right-hand corner of the window during uploading.
Resumable Upload.

The Resumable Upload feature allows you to resume the process of uploading files to 4shared, if it has been interrupted.
How Resumable Upload works.

To use the Resumable Upload feature just login to your web account at 4shared, using the latest version of Mozilla Firefox (v4+) or Google Chrome (v12+).

If the uploading process is interrupted, you’ll receive a message on the screen with a suggesting you try the Resumable Upload feature.
  • If upload interruption is connected with Internet connection failure, the upload will resume as soon as you’re back online.
  • If the Internet browser has crashed, you can resume the upload of your file the next time you login to your 4shared account.
There are two ways to do this:
  1. Click on the name of the file, that hasn’t been fully uploaded to your account, and select the original file in the new window. The uploading process will resume automatically.
  2. Choose the original file with the Upload Menu at the bottom of the screen and click Upload.
4shared Desktop tool

What is 4shared Desktop tool?

This easy-to-use software is designed specifically to help manage multiple file uploads, downloads and data synchronization. It prevents many problems with file uploads since it enables you to resume interrupted uploads, upload whole folders and multiple files. Check out the 4shared Desktop video guide here and review its features and advantages.
How to use 4shared Desktop.

To upload and download files, log into your account through 4shared Desktop. The Login window will come up after opening the program. Access your account by using the same login and password you’ve used for registration to our 4shared service. If you don’t have a 4shared account, just click the Sign up now link at the bottom of the window to create a new account.

Check the Remember me check box if you want the application to remember your login and password, and log into your account automatically when it starts.

After you fill in the fields, click the Login button to open your account. If the login or password is incorrect you’ll stay on this screen. If you forgot your password, click the Forgot your password? link in the lower right-hand corner of the Login window.

To learn more about 4shared Desktop tool click here.
4shared Desktop Interface Structure.

As you entered the system there are 3 main controls:

Folder Tree shows you the folder structure of your account.

List of files and folders shows you the content of the selected folder.

List of files for uploading contains files you want to upload.
Uploading Files.

Upload files or folders by dragging them into the screen or use the Select button. Choose the directory to upload files, and then select the files ready for uploading. You can stop the service by clicking the Stop button, or if file transfer is interrupted, resume the uploading process by clicking Resume.
Upload Options.

4shared has 2 tabs for data uploading: Upload and Proxy.

Upload is used to edit these upload settings:

Maximum simultaneous threads indicates number of upload threads which run simultaneously. This will speed up the uploading process.

Segment size Each file is uploaded by segments, which allows multithread and resume uploading.

Limit upload speed for each thread allows you to restrict the uploading speed.

Using the Proxy tab you can set proxy settings to use 4shared desktop.
View Log.

The login window shows you the list of error descriptions. Help us to understand how the error happened, so we can find improved ways to solve it. Use the Send to Support button to mail this list to the 4shared Support Team.
Create New Folder.

Select the directory for new folder. Click Create New Folder on the toolbar and enter the name of the new folder. And click OK to complete folder creation.
Getting the Download Link.

Simply click on the file in the list of files and folders to view its download link. By clicking the Go button on the download page the file will open in your Internet browser.
What to do if I get an error: Access violation in Login Thread.

If you use Windows Vista, check the Data Execution Prevention options. If you use Windows XP, deactivate the firewall before uploading files. To disable Windows Firewall, follow these steps: Click Start, click Run, type Firewall.cpl, and then click OK. On the General tab, click Off (not recommended). Click OK.
4shared Mobile Applications


We’ve already introduced several 4shared mobile applications, which enable instant access to 4shared from your smart phones. These include 4shared Mobile for Android, 4shared Mobile for Blackberry, 4shared Mobile for Symbian and 4shared Music for Android.
4shared Mobile for Android.

4shared Mobile for Android is a convenient application for Android smart phones, which allows you to access and manage your 4shared account instantly, wherever and whenever you need to.
4shared Music for Android.

4shared Music for Android is a user-friendly application, which enables you to stream your favorite tracks from 4shared, and create and manage your play lists directly on your Android smart phone.
4shared Mobile for Symbian.

4shared Mobile for Symbian is a convenient app, which enables fast access to any files in your 4shared account, directly from your Symbian smart phone.
4shared Mobile for Blackberry.

4shared Mobile for Blackberry is a user-friendly mobile application, which enables you to access any files in your 4shared account directly from your Blackberry smart phone.
4shared Sync for iPhone/iPad.

4shared Sync for iPhone/iPad is a user-friendly mobile application, which enables you to access any files in your 4shared account, and manage them directly from your iPhone/iPad.
Sharing files and folders

How to share files with other users.

Your files can be shared with all verified 4shared users, who will be able to download them after they log in their accounts. As soon as you upload your files on 4shared you will be able to share your file with others using an access link. You can email the link, place it on your web page, or publish it on blogs.

However, if you don't want your file to be seen by everyone, you should share your link confidentially, with certain people only. As the link is generated securely, it is absolutely impossible to access the file.
How to share a folder.

To share a folder, activate a sharing link that allows only people you have approved to access the folder. The easiest way to get the link is to open the folder to be shared, and then click on the Activate button next to the address bar on top of the page.

Also, you can share your folder by opening it and clicking on the Share current folder button on the toolbar. In the open window, choose the Share this folder button, and click on the Save button to activate the sharing link. As soon as the link is activated you’ll be able to see it in the address bar on top of the page. Images.
How to protect a folder with a password.

Protect your shared folder from unauthorized access by setting a password. To set a password, open a folder you want to share with password protection. Click on the Share current folder button on the toolbar and choose the Share this folder button. Check Add password in the Link and Security section, and type a password in the Password and Confirm password fields.

Both fields are case sensitive, so you must type exactly the same password twice. Click on the Save changes button to complete setting the password. Protect folder with a password: images
Where to check the number of downloads of the file.

Log into your account, check the file you need and check the number of downloads in the column Downloads next to the file (the second column from your right).
How to prevent users from changing files in the shared folder.

The FolderShare feature allows you to share any of your folders with anyone by setting different access permissions on the folder. Similar to a shared file, you can send a web-based link to your shared folder.

If the shared folder has Read-only access, people can only download files from the folder.

If you don't want certain files from your shared folder to be visible to other people, you can set up the View only public files option and check the files in the folder as Private or Public.

If your folder has Delete or Rename files or Moderator permissions, then 4shared visitors can change your files. Set the permissions you want, to prevent having your files open to any unwanted changes.

If your shared folder has a Moderator access, other users have access to all functionality within this folder. Permissions tab.
Where to get a sharing link to a file/folder.

Add the sharing link to a folder by opening the folder you want to share, and then clicking on the Share button in the upper right-hand corner of the page.

Another way to share your folder is to open it and click on the Share current folder button on the toolbar. In the open window choose the Share this folder button, and then click on the Save button to activate the sharing link. When the link is activated you’ll be able to see it in the address bar on top of the page where your shared folder is located.

To get a sharing link to a file, right-click the link and click Get a link to a file. How to get a sharing link.
Where to leave the links to the files.

You can leave the links to your file on various sites and blogs. Examples of the links can be found in the download page of the file.
How to share a folder which stores both public and private files.

Open the folder you want to share and click on the Activate button next to the sharing link or on the Share current folder button on the toolbar. After clicking on the Share current folder, choose the Share this folder button. Then choose the View only public files option in the Permissions section and click on the Save button to share the folder.

After clicking on the Back button in the Access column you’ll see that all files from the shared folder have a private status, and none of them will be shown to other people.

To make some files shared click them, and then click on the Mark selected files as public button on the toolbar. Only the public files in your shared folder will be available for others, and the private files will be invisible.
How to invite someone to upload files into the shared folder.

Set the Upload files permission on the folder, and send the person you want to share with a link to the folder. The user will be able to upload any files that fit the file size upload limit and the free drive space.
How to email a sharing link to the file.

Just check the files you want to share by email. Then click on the Email selected files button on the toolbar. Type an email address in the To field. Note: There can only one addressee.

Fill in the Subject field and type the text of the message. Click on the Send button in the lower right-hand corner to send your email. The links to the attached files will be added to the end of the message. E-mail links images.
Which files can be shared?

You can upload any files that meet our Terms of use, and you can’t share illegal, pornographic, or copyrighted materials.

These are the most popular types of files that may be shared:
  • Document files (*.doc, *.txt, *.pdf, *.rtf, *.xls)
  • Music files (*.mp3, *.ogg, *.wav, *.m4a, *.ram, *.rm, *.wma)
  • Video files (*.avi, *.mpg, *.mpeg, *.3gp, *.wmv, *.flv, *.mov, *.mp4, *.asf, *.m2ts, *.mkv)
  • Image files (*.jpg, *.gif, *.bmp, *.png, *.tif)
  • Vzip files (*.zip, *.rar, *.arj)
How to create a folder.

To create a new folder, open the My4shared folder and click on the New folder button on the toolbar. Name the new folder and click on the OK button to complete creating the folder. If you want to create a subfolder, begin by opening the Main folder. Click to see how to create a folder.
How to make a folder not shared.

If you don’t want to share your files with others, consider these features:
  • Exclude your files from search results
  • To exclude your files from Search results, go to the Settings, and in the tab General activate select Allow the showing of my files in public search results.

  • Protect your shared folder with password
  • Protect your shared folder from unauthorized access by setting a password. To set a password for a folder, log into your account, open a folder and right-click on the folder name in the directory on the left. Select the Sharing and Security command. You’ll be taken to the page where you can select the Share this folder option and click Add password in the Link and Security section.

    Enter a new password in the Password and Confirm password fields. Note that both fields are case sensitive, so you should type the same password twice.

    Click on the Save changes button to complete setting the password. Then go back to the folder, and copy the sharing link from your account toolbar. You can send this link, along with the password to your friends and colleagues.

  • Allow download for the file publisher only
  • To allow download only for the file publisher, right-click on the file and select Properties. You’ll be taken to the File Properties page. Click the Make private box, and then click on the Save button. Make your files not shared.
How to change password on a protected folder.

Log in your account, right-click the folder you want in the directory, and choose Sharing and security. You’ll see the section Links and security in the General tab. Insert a new password into the Password box and confirm it below. Click to see how to change pass.
How to embed a file on another website.

To post your file (audio or video) or your folder in another site, you must embed it.

Embedded means that the player itself is embedded in the web page. Embedding a file is achieved by inserting a block of code in the web page's HTML. There are many variations on the code you can use, depending on what you want to embed and how you want it to be viewed.

To get the embed code in your account, click on the file you want to embed and copy all the information from the Embed tab. It is automatically generated for the files stored in your account.

The example below shows the code for embedding a video file.

<embed src="http://www.4shared.com/embed/173444837/a29a438e" width="320" height="260" allowfullscreen="true" allowscriptaccess="always"></embed>

Change the size of the player by changing width and height.

To embed audio files you need an embed code to the mp3 file which you can get in the Embed tab by right clicking the file in your account.

<embed src="http://www.4shared.com/embed/139157501/372e6072" width="320" height="200" allowfullscreen="true" allowscriptaccess="always"></embed>

You can also embed your folder, so other users will be able to download your files by clicking on the file. They can also upload the files to your folder when you set this in your folder permissions. To do this, you must paste an embed code to your website. Right-click the folder in your account and choose Embed from the list. You’ll see two variants of embed codes.

The first variant

<iframe marginWidth=0 marginHeight=0 src=http://www.4shared.com/dir/21478036/4a6f5c47/sharing.html?dirembed=trueframeBorder=0 allowtransparency=true width=840 height=600></iframe>

The second variant

<iframe marginWidth=0 marginHeight=0 src=http://www.4shared.com/minifolder/21478036/4a6f5c47/sharing.html scrolling=no width=200 height=200></iframe>

Click here to see how to embed.
How to create a playlist.

To create a playlist, click on the Playlist button on the toolbar. There must be audio files in your folder to create a playlist. Click here to see the playlist button. To share a link, copy the sharing link from the playlist page. You can also embed the playlist in another site by using the embed code.
Managing files and folders

How to delete a file.

Please log into your account and click the file(s) you’d like to remove. Then press the Delete selected button on your account tool bar. Also, you can just right-click on each file and select the Delete option from the drop-down list. There is also a Recycle bin icon next to each file, whether they are arranged as a list or as a thumbnail file. Click here to see how to delete a file.
How to delete a folder.

Check the folder you want to delete, and click the Delete selected button on your account tool bar. You can also right-click the folder and pick the Delete option from the drop-down list. There is also a Recycle Bin icon next to each file, whether they are arranged as a list or as a thumbnail file. Delete a folder.
What happens with the files after deletion?

Files are moved to the Recycle Bin after being deleted. They do not disappear from your account or affect your account storage space. You can restore the files from the Recycle Bin, or delete them from your account. If you don’t empty your Recycle Bin often, the files are automatically deleted.
How to rename a folder.

Click on the folder you want to rename, and choose Rename from the list. Insert the title you want and press OK. Click here to see how to rename a folder.
How to manage files with FTP.

4shared Premium users can access their accounts via FTP (File Transfer Protocol).

FTP is a convenient way to upload, download and manage 4shared hosted files. The obvious advantage of this method is the absence of advertisements for everybody (whether the user has a Premium membership, or not).

This method is also handy if you don’t currently use 4shared Desktop or access 4shared.com – the only thing required is a default Internet browser.

To access files with the browser quickly:
  1. Enter ftp.4shared.com in the address bar of the browser and click Enter.
  2. Enter your 4shared login and password in the required fields.
  3. You’ll see the contents of your 4shared account. You can browse the folders and download any of them.
To get full access to 4shared with FTP-manager:
  1. Enter ftp.4shared.com as Host.
  2. Enter your 4shared login and password in the required fields.
  3. You can now upload (use the drag and drop feature), download, copy, move and remove any of your files.
How to access and manage files with SFTP.

4shared Premium users can access their accounts via SFTP (Secure File Transfer Protocol).

SFTP is a convenient network protocol, which enables the user to access, transfer and manage files over a completely secure data stream.

To use 4shared Desktop or access 4shared.com – the only thing required is a default Internet browser.

To quickly access files with the browser:
  1. Enter sftp://sftp.4shared.com in the address bar of the browser and press Enter.
  2. Enter your 4shared login and password in the required fields.
  3. You’ll see the contents of your 4shared account. You can now browse the folders and download and manage any of them.
NB! To use SFTP access to 4shared, you should use a free service, such as FileZilla.
What is WebDav and how does one use it?

WebDAV is a convenient way to store and retrieve files between your computer and your 4shared account, using the built-in functions in the Microsoft Windows Explorer.

Our WebDAV address is: https://webdav.4shared.com/

Follow the instructions to set up WebDAV in Microsoft Windows XP
NB! Windows XP 64 bit is not supported; Windows XP 32 bit needs a Software Update for Web Folders (KB907306)
  • Click Start. Choose My Computer.
  • Choose the Tools Option.
  • Select Map Network Drive from the list.
  • Click Sign up for online storage or connect to a network server at the bottom of the window.
  • Click Next.
  • Select Choose another network location and then click Next.
  • In the address field type https://webdav.4shared.com/
  • Enter your 4shared account login and password.
  • Click Next.
  • Click Finish.
Drag the WebFolder on your desktop from My Network Places to create a Desktop Shortcut. Just Copy/Paste or Drag/Drop files into this new directory.

To set up WebDAV in Microsoft Windows Vista
  • Open the Start menu. Right-click on Computer.
  • Choose Map Network Drive from the list of options.
  • Select Connect to a Web site that you can use to store your documents and pictures.
  • Click Next.
  • Select Choose a custom network location.
  • Click Next.
  • In the address field type https://webdav.4shared.com/
  • Click Next.
  • Enter username and password in the next dialog.
  • Click Next.
  • Click Finish.
After the set up, you’ll be able to connect in the following way:
  • Open My Network Places.
  • Double-click the network location that you have just created.
NB! Make sure that your folders and files are up-to-date by selecting the Refresh option in the Windows context-menu.

To connect to our WebDAV server in Ubuntu 11.10 (the Unity shell interface)
  • Start Nautilus (open your home folder).
  • Go to the global menu and select File -> Connect to Server.
  • Enter webdav.4shared.com to the Server field and select Secure WebDAV (HTTPS) as the Type.
  • Fill out the User Details (User name and Password) and press Connect.
  • A new Nautilus window representing your 4shared account should pop up.
How to create a folder.

To create a new folder open the My4shared folder and click on the Create a new folder button on the toolbar, name the new folder and click on the OK button to complete creating the folder. To create a subfolder, start by opening the Main folder. Click here to see how to create a folder.
How many folders can be created?

Free 4shared users can create up to 1000 folders in their accounts. At the same time, there are no limitations in the number of created folders for Premium users.
How to change the description of a file.

To change a file description, click on the name of a file to reach the file information page, and type a new file description in the Description field at the bottom of the page. To save this change, click on the Save button. Your new file name will appear on the download page of the file. Click here to see how to change a description.
How to stream video and audio files.

Open the file download page, wait until it loads completely and the playback toolbar appears. Then click the play button and wait for the file to be buffered. The video should play at this point.
What audio files can be streamed online?

Stream audio files online before the download, and listen to the following types of files online: *.mp3, *.ogg, *.wav, *.mid, *.m4a, *.ram, *.rm, *.wma.
What types of video files can be streamed online?

Stream video files online before the download. You can watch files of the following types online: *.avi, *.mpg, *.mpeg, *.3gp, *.wmv, *.flv, *.mov, *.mp4, *.asf, *.m2ts, *.mkv.
What images can be viewed online?

The following types of images can be previewed online *.jpg, *.gif, *.bmp, *.png, *.tif.
How to delete a subfolder.

Open the Main folder of the subfolder you want to delete. Then click on the Delete button next to the subfolder and press OK to confirm that you’ve deleted the subfolder.
How to set a subdomain to a folder.

To share all your account materials through myfolder.4shared.com, right-click on the My 4shared folder in the directory on the left and select Sharing and Security. You’ll be taken to the page where you can select the Share this folder option.

On this page you can customize the link to your shared folder so that it looks like myfolder.4shared.com. This can be implemented in the Subdomain section. Just enter the name for the subdomain and check to find out if it is available.

You can use one free subdomain for any shared folder in your account. Click here to see the screenshots with the subdomain.
How to change a subdomain.

Right-click on the folder in the directory on the left and select Sharing and Security. You’ll be taken to the page where you can select the Share this folder option. Go to the Subdomain section, and enter the new name for the subdomain to find out if it is available.

You can use one free sub-domain for any shared folder in your account. Click here to see the screenshots with the subdomain.
How to leave comments to the files.

To leave a comment on a file, go the download page, and use the Add comment field at the bottom of the page. Insert the text of the message and click on Add comment. Click here to see how to add comment.
How to review comments to the files.

Log into your account, click on the file you want to review for comments and click the Comments button in the upper left-hand corner of your account page. Or you can right-click the file and chose Review comments from the list. Click here to see how to review comments.
How to edit *.txt files.

You can also edit *txt files online. To do this, click on the edit tab next to the file in your account. From there, you’ll be redirected to a page where you can change the file and save changes. Click here to see how to edit *.txt files. This feature is available for Premium users only.
How to get a direct download link.

Click on the name of a file to get to the file information page. In the Direct link field copy the link which allows you to download the file with premium advantages. Direct download link.
Web Download


The Web Download feature enables you to connect your account at 4shared.com with other accounts, including Gmail, Google Docs, Facebook, Orkut and Picasa. Download files from these accounts directly to your 4shared account.
How to connect my Gmail and 4shared accounts.

To connect your Gmail and 4shared accounts:

1. Log into your 4shared account.
2. Find and open the Web Download folder in the list of your folders.
3. Find the Gmail section in the list of offered options.
4. Press Connect Account.
5. Click Allow Access.
6. After the two accounts have been connected in the opened window - click Close this Window.
7. The attachments from your Gmail account will be downloaded into your account at 4shared.com.
How to access my Gmail files at 4shared.

1. Log into your 4shared account.
2. Open the Web Download folder in the list of your folders.
3. Find Gmail section in the list of options.
4. Press View Files to access your downloaded Gmail files.
How to connect another Gmail account with 4shared.

1. Log into your 4shared account.
2. Open the Web Download folder in the list of your folders.
3. Find Gmail in the list of options.
4. Click Login as another user.
5. Enter Gmail login and password and click Sign In.
6. Click Allow Access.
7. When you see the notification, that the accounts have been connected in the opened window - press Close this Window.
8. The attachments from your Gmail account will be downloaded into your account at 4shared.com.
How to disconnect my Gmail and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Gmail in the list of options.
4. Click Disconnect Account to disconnect your Gmail and 4shared accounts.
How to connect my Google Docs and 4shared account.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Google Docs in the list of options.
4. Click Allow Access.
5. When you see the notification, that the accounts have been connected in the opened window - click Close this Window.
6. Your Google Docs will be downloaded into your account at 4shared.com.
How to access my Google Docs at 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Google Docs in the list of options.
4. Click View Files to access your downloaded Google Docs.
How to disconnect my Google Docs and my 4shared account.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Google Docs section in the list of offered options.
4. Click Disconnect Account to disconnect your Google Docs and your 4shared account.
How to connect my Orkut and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Orkut section in the list of options.
4. Click Allow Access.
5. When you see the notification, that the accounts have been connected in the opened window – click Close this Window.
6. The photo albums from your Orkut account will be downloaded into your account at 4shared.com.
How to access my Orkut photo albums at 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Orkut section in the list of options.
4. Press View Files to access the downloaded photo albums.
How to connect another Orkut account with 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Orkut section in the list of options.
4. Click Log in as another user.
5. Enter login and password and clcik Sign In.
5. Click Allow Access.
6. When you see the notification, that the accounts have been connected in the opened window - click Close this Window.
7. The photo albums from your Orkut account will be downloaded into your account at 4shared.com.
How to disconnect my Orkut and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Orkut section in the list of options.
4. Click Disconnect Account to disconnect your Orkut and 4shared accounts.
How to connect my Picasa and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Picasa section in the list of options.
4. Click Allow Access.
5. When you see the notification, that the accounts have been connected in the opened window - click Close this Window.
6. The albums from your Picasa account will be downloaded into your account at 4shared.com.
How to access my Picasa albums at 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Picasa section in the list of options.
4. Click View Files to access the downloaded albums.
How to connect another Picasa account with 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Picasa section in the list of options.
4. Click Log in as another user.
5. Enter login and password and click Sign In.
5. Click Allow Access.
6. When you see the notification, that the accounts have been connected in the opened window - click Close this Window.
7. The albums from your Picasa account will be downloaded into your account at 4shared.com.
How to disconnect my Picasa and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Picasa section in the list of options.
4. Click Disconnect Account to disconnect your Picasa and 4shared accounts.
How to connect my Facebook and 4shared accounts.

1. Log into your 4shared account.
2. Open the Web Download folder in the list of your folders.
3. Find the Facebook section in the list of options.
4. Enter your Facebook login (email) and password in the required fields and click Sign In.
4. Click Allow Access.
5. When you see the notification, that the accounts have been connected in the opened window - press Close this Window.
6. The photos and videos from your Facebook account will be downloaded into your account at 4shared.com.
How to access my Facebook files at 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find the Facebook section in the list of options.
4. Click View Files to access your downloaded files.
How to connect another Facebook account with 4shared.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Facebook section in the list of options.
4. Click Log in as another user.
5. Enter your Facebook login and password and click Sign In.
5. Click Allow Access.
6. When you see the notification, that your accounts have been connected in the opened window - press Close this Window.
7. Your photos and videos from Facebook will be downloaded into your account at 4shared.com.
How to disconnect my Facebook and 4shared accounts.

1. Log into your 4shared account.
2. Open Web Download folder in the list of your folders.
3. Find Facebook in the list of options.
4. Click Disconnect Account to disconnect your Facebook and 4shared accounts.
Premium account

Premium account advantages.

Premium Traffic. You can download 100 GB of files with premium features.

Instant Download. No waiting time before each download begins.

Ads-free Download. No advertisements.

Download Speed. Transfer speed priority is faster.

Resume Downloads. Resume broken transfers using download managers.

Max File Size. The maximum size of a file you are able to upload is 5 GB.

Web Grab. You can upload files directly from the Web.

Storage Space. You can use 100 GB of space on your virtual drive to store your files.

Ad-free Sharing. No advertisements in your account.

Direct Links. Hot links for download managers or embedding files to a web page.

Detailed file and account statistics. Check when your files were uploaded, and how many times they were downloaded, when the last download was made, and how much free space is left on your virtual account.

Zip Preview. You can see the contents of Zip files in separate preview window.

Zip your files online. It allows you to archive files directly in your account without any additional software.

Edit text files. It gives you an opportunity to edit any text files in your account without downloading.
Secure data transmission (SSL).

SSL creates a secure connection between a client and a server, over which any amount of data can be securely sent. You can change the links to all of your files into https. To do this, go to Settings and check Secure SSL data transfer box.
How to upgrade for a Premium account.

Choose this subscription on the Upgrade tab of your Account. Just click on the Upgrade button in the upper right-hand corner on your virtual drive. Click on the My Account button in your virtual drive, and choose the Upgrade tab. Pick the subscription plan you want to buy and click on the Purchase button. Click here to see how to upgrade your account.
How to activate Premium account via sms.

To activate a Premium account via SMS, send an SMS with the word FILE to the number you see at this page. If you don’t see a number at this page, it means this service is not available for your country at this time.

After the SMS is sent you’ll receive a code for your Premium account activation. Paste the code and your login to the fields on the page after choosing an SMS payment method. If you don’t have account with 4shared service licensing information, your login and password will be sent to your email address.
How to pay for Premium account.

If you want to upgrade your account to Premium, log into your 4shared account, click on the My Account button at the top right-hand corner of your screen, go to the Upgrade tab and select the subscription type, and method of payment. We work with Plimus, and MoneyBookers, all secure payment systems, none of which disclose any details about your credit cards.

To upgrade your existing account, just indicate the email associated with your 4shared account when filling out the payment form. You can also upgrade your account from our Premium page. If you have any questions about Premium subscription, contact our Sales Department via sales@4shared.com
What happens with the files after the end of Premium subscription?

Your account will be converted to a free account, and advanced features included with the paid package will be no longer available to you. You will be able to access your account and files stored in it, but if you don’t log into it for more than 180 days, it will automatically be deactivated.
Bandwidth limitations for traffic.

You have 100 GB of traffic to download files with Premium advantages. This traffic is updated every month. If you exceed 100 GB you can still download files, but only as a free user.
How to upload files directly from the web.

This feature is called Web Grab, and you can use it only if you are a Premium Plan subscriber. To use this feature go to a folder where you want to upload a file from the web, and choose the Web Grab tab on the uploading panel in the lower right-hand corner of the page.

Enter the URL address of the file to be uploaded and click on the Grab button to start uploading the file to your account. Click here to see how it works.
Premium download traffic.

Premium download traffic indicates the amount of files that you have downloaded from 4shared.com with Premium advantages.
Outcome traffic.

Outcome traffic includes all the files that were downloaded from your account by other users.
How to pay without a credit card.

If you want to buy a package, you can go to our Pricing page through the link and click on the Credit Card icon next to the package you want to purchase. On the bottom of the page, in the Customer information table, there is a Method of Payment drop-down box.

Select your payment option: either by Phone or Local Bank Transfer, or Secure online Credit Card. You can also pay via our resellers. Information on paying through our resellers can be found here.
How can I receive refund?

Refund rights and obligations are regulated in the USA by the Fair Trading Act of 1999 and the Trade Practices Act of 1974.

According to these laws:

A customer has a right to ask for a refund if the goods:
  • Don’t perform the way the customer was led to believe they would (the product is unfit for its purpose).
  • Have a fault that the customer could not have known about at the time of purchase.
  • Doesn’t match a sample the customer was shown, or are not as they were described.
Rights of traders: Trader doesn’t have to provide the refund if:
  • No proof of purchase is offered.
  • The customer simply changes their mind.
  • The customer finds the goods at a lower cost elsewhere.
  • The customer knew of a particular fault before buying the goods.
  • The goods were damaged after the purchase, unless the damage is a result of the normal, recommended use of the goods.
To request a refund, please contact our Sales Department (sales@4shared.com)
How to become 4shared reseller.

Contact us to become a 4shared reseller, and generate activation links for Premium accounts, and distribute them among your clients. Purchase 4shared Premium accounts with a 30% discount and distribute them at any fair price. We provide monthly packages as well as quarterly, semi-annual and annual packages.

After signing up for a reseller account you can update your balance and generate the links for 70% of the full premium price. The account also includes statistics for generated links and monitors their activation. To get a reseller account you can sign up for a free account at our sign-up page and write to the Sales Department at sales@4shared.com with a request to change your account type. Your account will be converted to a reseller interface. We’ll be glad to add your details to our Reselers page as soon as you purchase the certificate and begin distributing the links.
How can I cancel subscription?

TTo cancel your subscription, log into your Plimus or Moneybookers account and deactivate your Premium subscription with the 4shared service. You’ll receive a notification that your subscription has been cancelled.

If you have any difficulty, send use an email to sales@4shared.com with subscription cancellation request, and it will be canceled by our Sales Department for you.
How can I get Premium account for free?

We can offer you a Premium account for 6 months on these conditions: If you use your account for more than 6 months, and you’ve never broken our Terms of Use, and if one of your files was downloaded by other users more than 1,000 times.
Policy of the site

Service abuse.

If you receive an email with a subject Service abuse, it means that some of your files contain unlicensed copies of specific works, or you are engaged in unauthorized activities relating to copyrighted works. You must delete these files from your account as soon as you receive this notification.
Abusive files.

All pornographic material is marked as adult content and access to this material is not permitted on our site. We ban accounts that are created to distribute pornographic or other illegal material.
Copyright violation.

All the files which violate someone's copyright are deactivated.
Files containing viruses.

If you are distributing or transmitting any software or other computer files that contain a virus or another harmful component, your account will be banned without further reactivation.
Where are the abusive files moved from the account?

All files that are breaking our Terms of Use, and contain illegal or abusive information are moved to an Abuse folder in your account.

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